K2 blackpearl Product Documentation: Installation and Configuration Guide
Process Portal Report Error

Troubleshooting - Process Portal Report Error

When running reports in the Process Portal, the following error is displayed. 

When this error is displayed, perform the following steps to resolve this issue:

Find the web.config file for SharePoint.  This file is typically located in C:\Inetpub\wwwroot\wss\VirtualDirectories\[portalnameorport]\web.config

Uncomment the line <!--<add name="Session" type="System.Web.SessionState.SessionStateModule"/>--!> by removing the <!-- and --!>

Ensure that the enableSessionState is set to "true" in the <pages enableSessionState="true" enableViewState="true" enableViesStateMac="true" validateRequest="false" pageParserFilterType="Microsoft.SharePoint.ApplicationRuntime.SPPageParserFilter, Microsoft.SharePoint, Version=12.0.0.0, Culture=neutral, PublicKeyToken=71e9bce111e9429c"asyncTimeout="7"> line

Perform an iisreset

 

 


K2 blackpearl Product Documentation: Installation and Configuration Guide 4.6.11