| K2 blackpearl Installation and Configuration Guide > Troubleshooting > Worklist > Troubleshooting Worklist Item Not Found | Send feedback |
Only active Worklist Items can be opened. This means Worklist Items need to be opened before they are completed or expire
This error occurs when a user is attempting to open a worklist item that has already been completed or been expired.
Check to see if the activity was expired too early by an escalation, or if there was some other intervention such a GoToActivity method being called.
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Remember, the GoToActivity method expires all active activities - not just the one it was called from |