K2 blackpearl Product Documentation: Installation and Configuration Guide
Troubleshooting Worklist Item Not Found

Troubleshooting Worklist Item Not Found

Only active Worklist Items can be opened. This means Worklist Items need to be opened before they are completed or expire

Worklist Item Not Found

This error occurs when a user is attempting to open a worklist item that has already been completed or been expired.

Check to see if the activity was expired too early by an escalation, or if there was some other intervention such a GoToActivity method being called.

Remember, the GoToActivity method expires all active activities - not just the one it was called from

 

 


K2 blackpearl Product Documentation: Installation and Configuration Guide 4.6.10