K2 blackpearl Product Documentation: Installation and Configuration Guide
K2 Workspace - Report Error

Troubleshooting - K2 Workspace Report Error

While trying to view a report within K2 Workspace the following error is displayed: 

An error has occurred during report processing.
 Query execution failed for data set ‘ ’.
 Server Exception: Requested registry access is not allowed.
 Requested registry access is not allowed.

This error is displayed when the user trying to view the Reports does not have the necessary rights to modify or write to the log files.

Solution:

Perform the following steps to rectify the problem:

Navigate to C:\Program Files\K2 blackpearl\ServiceBroker\logs

Open the Sharing and Security for the log folder

Open Security

Go to Authenticated Users, and check the check box to modify the settings to assign the correct rights to the relevant user

 

 


K2 blackpearl Product Documentation: Installation and Configuration Guide 4.6.10