K2 blackpearl Product Documentation: Installation and Configuration Guide
K2 Service will not start

Error

The K2 Service does not start after the server reboots.


Causes

Log on Failure, the account does not have the correct permissions to log on as a service.


Resolution

Edit the permissions and enable the permission "Log on as a service" to the service account. See the Configure Log on as a Service Rights topic for more information.

If the K2 Server is a node in a cluster, check that the service is running under the same service account on all nodes in the cluster, and that the above permission has been enabled on all nodes.

If the above steps have been followed and the user right appears to be removed, a Group Policy Object (GPO) associated with this server might be removing the right. Check with the Domain Administrator to find out if this is happening.

 

 


K2 blackpearl Product Documentation: Installation and Configuration Guide 4.6.10