K2 blackpearl Product Documentation: Installation and Configuration Guide
SharePoint - Document Information Panel unable to load

SharePoint - Document Information Panel unable to load

While trying to open the forms created in the Process Designer through a SharePoint site an error stipulating The Document Information Panel was unable to load is displayed. 

Solution:

This error can be resolved by disabling the SENS service on the server.  To do this open a command prompt and type net stop sens

 

 


K2 blackpearl Product Documentation: Installation and Configuration Guide 4.6.10