| K2 blackpearl Installation and Configuration Guide > Troubleshooting > Smartactions > SmartActions fail: mailbox full error | Send feedback |
SmartActions fail with the error: Mailbox Full (or similar).
If the mailbox configured for SmartActions becomes full, SmartActions will fail and report an error stating that the mailbox is full. It is therefore important to regularly log into the mailbox as the configured account using OWA (Outlook Web App - previously called Outlook Web Access) and delete or archive SmartAction emails.