Troubleshooting - An error occurred accessing a data source

The following error can occur when a user attempts to submit an InfoPath form:

Fig. 1. InfoPath Error

This error is caused by the user not having rights on the parent site but only on the sub site. As the K2 blackpearl Data Connections Library is created on the parent site and not on the sub site the user can access the form but cannot submit the form.

Resolution

 Assign ‘Read’ permissions for the user directly on the K2 blackpearl Data Connections Library in the parent site (View All Site Content). The user will not be able to access the parent site but will no longer encounter the error when trying to submit the InfoPath form.