K2 BLACKPEARL PRODUCT DOCUMENTATION: USER GUIDE
K2 SmartActions: Formless Messaging

When to use K2 SmartActions

K2 SmartActions represents an alternative way to action task list items. Users do not have to use their task list or a form to action a task as long as the process designer has specified that an action can be taken without opening the form.

K2 SmartActions Supported Protocols

The following messaging protocols are supported by K2 SmartActions: 

Messaging Protocol Support Configuration Requirements
Exchange Server Native Configured during installation, provided a unique e-mail account is provided for the K2 Server

Existing Process Integration

Existing projects will need to be re-deployed, and some minor changes will need to be made to the process. If there is a user form it can be made available concurrently with K2 SmartActions. K2 SmartActions is a messaging technology which enables the developer to deploy processes to production systems such that the Information worker does not require access to K2 Workspace.

New Processes

When creating new projects, K2 SmartActions development requirements integrate seamlessly with the existing methodology of process authoring.

If as an alternative to K2 SmartActions, a form is still required the form can be available concurrently with K2 SmartActions.

 

 


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