K2 BLACKPEARL PRODUCT DOCUMENTATION: USER GUIDE
Update Entity Configuration

CRM Event Wizard - Update Entity

The Update Entity page enables the user to identify an existing item with the CRM Service and make alterations based on the details provided.

image 1 - update entity

Update Entity
CRM Server URL The URL identifying the location of the CRM Server
Organization Name The name of the Organization which exists with in the CRM Server
Entity Name The name of the Entity Account that already exists within the CRM Server
Entity ID Entity reference ID
Test

This button allows the user to test the connection to the CRM Server.

Click on the Test button to test the CRM Server connection. If successful the following message will be displayed:

If the test is unsuccessful check the CRM Server's configuration

 

 


K2 blackpearl Help 4.6.10 (4.12060.1690.0)