Invalid filter logic in a relationship

Issue

You run a DocGen Package and see this message:

A Relationship has invalid filter logic. (MetadataInvalid)

Cause

You could get this message if one of the relationships in the DocGen Package has invalid filter logic.

Resolution

Troubleshoot relationships that accept filter logic. If you can't find the issue, contact support.

For more information, see Relationships.

To troubleshoot relationships with filter logic

  1. Navigate to the App Launcher by selecting the app launcher in the upper left corner, select Nintex DocGen.
  2. Select the DocGen Packages tab.
  1. Open the DocGen Package that generated the error.
  2. In Relationships, for the first relationship, click Edit.
  3. If the relationship uses filter logic, in Filter Criteria, make sure the criteria is valid.
  4. Click Save.
  5. Repeat for all relationships.

Contact support

Contact support to resolve this issue by either opening a ticket, sending an email, or making a call.

Ticket:

Open a support case to request service from our support team: https://www.nintex.com/resources/nintex-customer-support/

Email or phone:

Contact our global support team by email at DDPsupport@nintex.com or call a support team in your region using one of the phone numbers below:

  • Americas: +1 (425) 533-2827
  • EMEA: +44 203 695 5056
  • APAC: +6 138 820 5139

Press 2 for support and then 4 for Nintex.