Salesforce Custom Address field Information missing in document

Issue

When using a Salesforce Custom Address field through the field tagger, generating the document does not pull in any information and the field is blank.

Cause

Currently Nintex DocGen does not support the use of Salesforce Custom Fields by default. If you would like to submit your ideas for this feature please provide feedback and upvote on this Ideas item:

Resolution

While the use of Salesforce Custom Address Fields are not supported by default there are a few workarounds to get this data to load in a document.

Alternate methods:

  1. Append "_s" to a custom address field.

    1. Example: "Custom_Street_Address" can be labeled as "Custom_Street_Address_s"

  2. Using SOQL aggregate and toLabel for Salesforce supported field types.

    1. Drawloop - SOQL aggregate and toLabel fields in a DocGen Package