The Process Overview Report provides details on each survey instance. This report does not provide details on survey results. This report displays information such as the date a survey became active, to the date the survey completed. To open the process overview report, click the Process Overview Report icon.

The Process Overview Report displays data for all instances of a survey application. At the top of the report is an overview bar that provides a summary of instance activity. You can see at a glance the total number of process instances, number of active instances, number of active tasks and instances that are in error. Escalations, which are not configured by default in application workflows, refer to instances that have uncompleted user tasks with reminders or expirations.

Instances Started: This is a chart that you can view in day, week or month blocks. This chart is helpful in determining trends for when users are starting surveys.

All Instances: This is a list view that provides data on all survey instances whether active, in error or complete. You can drill down into more detailed reports by clicking the ID link.

Activity Duration: This bar chart shows the average duration of the Complete Survey task. The Complete Survey task ends the survey and provides a cut-off date for survey responses.

Activities: This is a combination chart and spreadsheet that displays all the steps for the workflow. (Steps are also known as activities.) Surveys have only one task and that is for the survey owner to complete the survey, marking it completed and final. The Include System Activities box in the upper right corner adds system tasks to the left column in addition to the user tasks. In the upper left side of the report is a drop-down menu where you can select to view all, active or completed instances. After clicking the step name, the details appear in the central pane.

Related Processes (IPC): If a workflow instance has a sub-workflow associated with it, the sub-workflow appears in this section.
Process Instance Detail Report
From the All Instances report, you can drill down into the Process Instance Detail report. To launch this report, use the ID link for any instance.

This report displays the Complete Survey activity details. In this report, you can see the current status of the survey and the start and end dates.
