K2 blackpearl Installation and Configuration Guide > Troubleshooting > InfoPath > InfoPath - Failed Connection to Source | Send feedback |
While opening a worklist item in a remote desktop an Access Denied error is received as shown below:
This error will be displayed while trying to open a worklist item from a user, where the user does not have the necessary Internet Security rights. To rectify this problem perform the following steps:
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Open Users and Groups in Active Directory |
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On the Domain, right-click and select Properties |
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Click on the Group Policy tab, and edit the current Group Policy |
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Navigate to User Configuration > Windows Settings > Internet Explorer Maintenance > Security |
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Right click on Security Zones and Content Rating and select Properties |
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Click Continue on the message |
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Select Import the current security zones and private settings on both the tabs |
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On the Security zones and privacy tab, click on the Modify Settings button and add the trusted sites and set the required Security level. |
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Select OK and run the gpupdate/force command on the remote desktop. |